FAQ’s

Pre-Order Questions

If you have any questions about your preferred items that aren't covered here or your order, you can start a chat using the message icon in the lower‑left corner for faster assistance. You're also welcome to contact our Customer Support Team at info@chefstemp.com.

S1: Which version of ProTemp S1 should I order for the Kamado Joe?

Thanks for your interest. Please order the universal version of ProTemp S1 for Kamado Joe. This model has a base stem diameter of 7.8 mm (0.3 inches) and is compatible with most grills and smokers. It’s ideal if your grill’s gauge hole is approximately 0.3 inches or larger.

Breezo Fan: Do I have to modify the vent for the Breezo fan myself?

Thanks for your question! This depends on your Grill model. Please check below:

1. Models that fit directly with the Kamado Mounting Plates (package included): Kamado Joe Classic II, Kamado Big Joe III, Primo XL 400 grill, Pit Barrel Cooker, Pit Boss Kamado, Cypress Ceramic Kamado Bayou Classic grill, Big Green Egg, vision grills Series classic, Primo Oval large, Primo smoker, Pit Boss ceramic Kamado, Broil King Keg 2000.
2. Models that fit directly without any adapters: Weber Summit Kamado, Weber Smokey Mountain, Backwoods Chubby 3400 Smokers that have round vent holes: Use one vent holes to insert the Breezo Fan, cover the other holes with high temperature flue tape (package included) : Kamado and Char-Griller Offset.
3. Smoker, Broil King Keg 5000 and CharGriller Akorn cooker.
4. Others solutions: Drill a 1.25-inch hole to which you can directly attach the Breezo fan and use high temperature flue tape to cover any gaps.
5. For big offerset smokers: You could cut a stainless steel plate to fit the opening in your smoker and then drill a 1.25″ hole in it in which to attach the Breezo through.
6. For Weber Kettle, please see instruction video here (You need to drip a 1.25″ hole to install the Breezo) : https://www.youtube.com/watch?v=s_JR379c4-c&t

S1: Can ProTemp S1 be installed on my cooking device?
The ProTemp S1 comes in 4 versions: the Universal Version, the BGE (Big Green Egg) Version, the 5.5″ Special Edition, and the 1.5″ Short Stem Edition. Please measure the diameter of your grill’s existing thermometer port to ensure the best fit. If the hole is 7.8 mm (0.3 inches) or larger, the Universal Version is suitable. For smaller holes, such as those on a Big Green Egg, choose the BGE Version.
  • Universal Version: This model has a base stem diameter of 7.8 mm (0.3 inches) and is compatible with most grills and smokers, including Weber, Kamado Joe (except Big Green Egg), drum, offset, and kettle grills. It’s ideal if your grill’s gauge hole is approximately 0.3 inches or larger.
  • BGE Version: Designed specifically for Big Green Egg grills or other grills with smaller gauge holes like Primo Oval XL, this version has a thinner base stem diameter of 4.1 mm (0.16 inches). It’s perfect for Big Green Egg, Primo Oval XL, or similar grills with smaller ports (For the Primo XL series, since the thermometer hole diameter may vary depending on the production year, it is recommended to measure the diameter of the thermometer hole before purchasing the ProTemp S1).
  • 5.5″ Special Edition: Its base stem diameter is the same as the Universal Version, at 7.8 mm (0.3 inches), but its stem length is longer, at 5.5 inches, making it suitable for devices where the thermometer is farther from the food, like the Old Country Gravity Fed smoker.
  • 1.5″ Short Stem Edition: Retaining the same base stem diameter as the Universal Version, at 7.8 mm (0.3 inches). This model features a shorter 1.5-inch stem. The reduced length ensures better compatibility with grills requiring limited internal clearance, preventing interference with lid operation. It’s particularly well-suited for certain gas grills, such as the Weber Genesis and Napoleon Prestige PRO series.
For installation, the ProTemp S1 easily replaces your existing analog gauge by loosening the fixing nut and inserting the S1 through the hole. If your device doesn’t have an existing gauge, you may need to drill a hole to install it (avoid drilling ceramic grills). How to Install the ProTemp S1 on Different Grills or Smokers If my answer hasn’t resolved your issue, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly. Happy grilling!
S1: Can I use the ProTemp S1 on a gas pig cooker for better accuracy?

Yes, sure. You can use the ProTemp S1 on a gas cooker or grill.

S1: Can I buy several ProTemp S1 units and monitor them with the same app?

Yes, you can monitor up to 3 ProTemp S1 units within one app. With just a simple swipe on the screen, you can easily switch between different devices.

S1: Can I buy one S1 and an additional Base unit to use the Main display unit with both?

Good question! This is one of ProTemp S1’s standout features! You can pair a single Main Display Unit with multiple Base Units. This is especially useful for large grills or multi-zone setups, allowing you to mount Base Units in different locations while saving on additional display costs.

Breezo Fan: Can the fan be installed on my cooking device?
The Breezo Fan is designed for precise temperature control in charcoal grills, smokers, and cookers, automating airflow to maintain your desired cooking temperature. It is not necessary for pellet or gas grills, as it is specifically tailored for charcoal-based systems. The Breezo Fan is highly versatile and compatible with most charcoal grills and smokers. Below is a list of common models and installation methods: 1. Models with Included Mounting Plates: For these models, the Breezo Fan can be installed directly using the two Kamado-style mounting plates included in the package. Simply replace the existing vent system by positioning the Breezo Fan over the vent and sealing any gaps with the provided high-temperature flue tape. Including: Kamado Joe Classic II, Kamado Big Joe III, Primo XL 400 Grill, Primo Oval Large, Primo Smoker, Pit Barrel Cooker, Pit Boss Kamado, Pit Boss Ceramic Kamado, Cypress Ceramic Kamado Bayou Classic Grill, Big Green Egg, Vision Grills Series Classic, Broil King Keg 2000, Char-Griller AKORN Jr. Kamado Charcoal Grill 2. Models with Direct Fit: For these models, the Breezo Fan can be inserted directly into the existing vent opening, and any additional vent holes should be sealed with high-temperature flue tape (included). Including: Weber Summit Kamado, Weber Smokey Mountain, Backwoods Chubby 3400 3. Smokers with Round Vent Holes: For these models, simply insert the Breezo Fan into one of the round vent holes and cover any remaining holes with the included high-temperature flue tape. Including: Komodo Kamado, Char-Griller Offset Smoker, Broil King Keg 5000 4. Other Solutions:
  • For grills or smokers without a suitable vent opening, you can drill a 1.25-inch hole to attach the Breezo Fan directly, then seal any gaps with high-temperature flue tape.
  • For large offset smokers, consider cutting a stainless steel plate to fit your smoker’s opening, then drill a 1.25-inch hole to attach the Breezo Fan.
  • For Weber Kettle grills, a 1.25-inch hole must be drilled for installation. You can refer to our instructional video for guidance: https://www.youtube.com/watch?v=s_JR379c4-c&t.
5. Additional Mounting Kit Requirements: In most cases, the included Kamado-style mounting plates and high-temperature flue tape are sufficient for installation. If your device is listed above under direct-fit or Kamado mounting plate-compatible models, no additional mounting kit is necessary. However, for specific setups, an optional Breezo Fan Mounting Kit may be required.
  • 1.18″ Universal Mounting Kit: Fits factory-installed ports measuring 1.18″ (30 mm) dia.
  • 3/4″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 3/4″ ball valve
  • 1.5″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 1.5″ ball valve (Suitable for OCGF Smoker)
  • 2″ Threaded Breezo Fan Mounting Kit: Designed to screw into a 2″ ball valve
If the listed answers haven’t addressed your concerns, please join our Facebook community group and post your questions there—we’re confident they’ll be addressed quickly! https://www.facebook.com/groups/chefstempofficial
2nd-Gen Probe: Can I charge my 2nd-Gen New Probe on the 4-in-1 Charger?

Yes. This 2nd-Gen Probe can be connected to ProTemp S1 and ProTemp 2 Plus, and can also be charged via the ChefsTemp 4-in-1 Charger.
Note: It is not recommended to use it for Original ProTemp Plus, as it may not be compatible. Please do not purchase this product without ProTemp S1 or ProTemp 2 Plus!

S1: Does ProTemp S1 fit PK360?

Yes, it does. Some of our customers said as below: the S1 plus the Breezo fan is the business with the 360. I plug both intakes on the left, the front on the right and Breezo connected to the back right intake with the right exhaust closed. I put the Breezo to the back to keep everything out of my way in the front. Paired with a fire basket with tightly packed charcoal and I’ve got easily over 8 hours.

Come join our Facebook group to connect with others, share tips, and see how everyone’s having fun with our product: https://www.facebook.com/groups/chefstempofficial!

S1: Does ProTemp S1 fit Weber kettle?

Please check this video: https://www.youtube.com/watch?v=dEY4eFH4tXw. If you do a search about ProTemp S1 Weber Kettle on YouTube, there are lots of reviews. However, we are going to launch a new conversion kit for Breezo fan without drilling a hole. Please join our Facebook group and stay tuned!